One connected journey from the first conversation to your next monthly review, with a clear role for the person receiving care and the person helping at home.
01
Make the first contact
FOR THE PATIENT
Request a consultation for yourself or a loved one. Select a Food Clinic or van home-visit preference and share your area.
FOR THE CAREGIVER
Help with booking and tell us about access or travel needs.
What you leave this step with
A recorded request. Timing, location and visit suitability still need confirmation.
02
Confirm the monthly care
FOR THE PATIENT
Understand the ₹2,500 monthly care plan, what is included, separate purchases and the arrangements before payment.
FOR THE CAREGIVER
Confirm who can be contacted and whether you have permission to help with the care discussion.
What you leave this step with
An agreed service route, visit arrangements and clear pricing.
03
Tell your story online
FOR THE PATIENT
Discuss health history, existing instructions, meals, preferences, budget and the practical challenges with eating.
FOR THE CAREGIVER
Describe shopping, cooking, appetite or feeding difficulties you observe, with the patient’s permission.
What you leave this step with
A shared understanding of needs and priorities before the physical visit.
04
Meet for your assessment
FOR THE PATIENT
Attend the Food Clinic or an approved van visit. The professional selects suitable measurements, screening and machine-assisted checks.
FOR THE CAREGIVER
Bring available reports and prescriptions, help explain the routine and ask questions.
What you leave this step with
An assessment summary, with any further review or referral needs explained.
05
Agree the month’s food plan
FOR THE PATIENT
Review your personalised meals, portions, timings, household alternatives and optional finished-product recommendations.
FOR THE CAREGIVER
Understand what to prepare, how much to serve and which substitutions have been agreed.
What you leave this step with
A full-month diet plan and practical guidance for using it at home.
06
Put it into everyday practice
FOR THE PATIENT
Use the plan in your normal routine. Note what is easy, what is difficult and any changes to your treating team’s instructions.
FOR THE CAREGIVER
Help with shopping and preparation. Keep a short record of appetite, intake and difficulties, if requested.
What you leave this step with
Useful observations for review. Do not wait for the monthly visit if an urgent health concern develops.
07
Review and renew each month
FOR THE PATIENT
If you continue, repeat the history review and monthly visit, reassess suitable measures and update the next month’s diet plan.
FOR THE CAREGIVER
Share what worked at home and which changes would make the next month more manageable.
What you leave this step with
A refreshed plan under the ₹2,500 monthly care plan, with goals adjusted to current needs.
MAKE THE HANDOVER USEFUL
A plan for the whole household.
Know what to prepare
Meals, portions and timings should be understandable to the person who cooks, using familiar foods and household measures.
Know what can change
Agree suitable substitutions and flag changes in appetite, tolerance or the treating plan for professional review.
Know who can see the plan
The patient decides whom to involve, or an appropriate representative provides authority. Paying or booking does not automatically permit access to health records.
Routine follow-up frequency beyond the monthly visit and the appropriate contact route should be agreed with the team. This plan does not promise unlimited consultations, emergency care or daily monitoring.